Zte zmax troubleshooting

Mar 18,  · After the update to the zmax pro my screen does not respond well to multi touch like my digitizer just crapped out on me I know it not a hardware. Whenever you hear of manufacturers recalling products – or stores taking things off their shelves to be fixed or improved – it’s almost always a problem with. If you have problems with the ZTE ZMAX, where can you go for support, replacement or repairs?


How to fix your ZTE phone when it wont turn on





He can troubleshooting go in to contacts though. Touch the title zmax a memo to play it. My zte junky phone at least kept charge and would troubleshooting while plugged in. Changing Gmail Settings To view messages by label: In others, you open it zte touching where zmax want to type.
Mar 18,  · After the update to the zmax pro my screen does not respond well to multi touch like my digitizer just crapped out on me I know it not a hardware. Whenever you hear of manufacturers recalling products – or stores taking things off their shelves to be fixed or improved – it’s almost always a problem with. If you have problems with the ZTE ZMAX, where can you go for support, replacement or repairs?

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Mar 18,  · After the update to the zmax pro my screen does not respond well to multi touch like my digitizer just crapped out on me I know it not a hardware.
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But with its latest device, the ZTE ZMax Pro, I could easily use it indoors or out with no problems as all. Colors are good, perhaps a bit washed out.
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Oct 07,  · User Reviews for the ZTE ZMax. Plus specs, features, discussion forum, photos, merchants, and accessories.



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If suitable suggestions appear below the search box, touch one to search for it. Other than that I love the phone. Playing a Voice Memo To play a memo you just recorded: Other than that, you have your facts pretty straight, thank you for your article. It has fixed and now can download any app on Google play. Find ways to contact us now. Phone Heating Your phone may become warm during charging and during normal use.



Not all widgets can be resized. Organizing With Folders You can create folders on the Home Screen and add several shortcuts in a folder. Remove Shortcuts From a Folder 1. Touch a folder to open it. Touch and hold the shortcut you want to remove and then drag it to the Home Screen.

Release the shortcut and it will be removed from the folder. Entering Text You can enter text using the onscreen keyboard. Some apps open it automatically. In others, you open it by touching where you want to type.

You can touch the Back Key to hide the onscreen keyboard. Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard. You can then touch find more. Select the text you want to manipulate.

Then touch the or Copy button to cut or copy the text to the clipboard. Select the text you want to replace. Opening and Switching apps Open an App 1. Slide left or right on the screen and touch an app to open it.

Switch Between Recently Opened Apps 1. Touch and hold the Menu Key. Touch Search networks to search for all available networks. Touch a network in the network list to register manually. You can also touch Choose automatically to select preferred network automatically.

Data roaming may incur significant roaming charges. Check Use only 2G networks to save battery power. You can use one of the following two methods to connect your phone to a wireless network using WPS.

Adjust Advanced Wi-Fi Settings 1. Get notifications in the status bar when Wi- Fi is on and an open network is available. Keep Wi-Fi on during sleep: Set whether to keep Wi-Fi on in sleep mode.

Activating this feature will disconnect your current Wi-Fi network connection. Touch a device the phone has connected with or wait for it to search for new devices and touch one of them. Receive Data via Wi-Fi When an attempt to transfer data via Wi-Fi is received, you can see a notification in the status bar.

Slide the Bluetooth switch to the ON position. Touch the device you want to pair with. Confirm that the Bluetooth passkeys are the same between the two devices and touch Pair. Alternately, enter a Bluetooth passkey and touch Pair.

Pairing is successfully completed when the other device accepts the connection or the same passkey is entered. Receive Data via Bluetooth 1. Turn Bluetooth on before trying to receive data via Bluetooth. Open the Notification panel and touch Connected as Choose one of the following options: Stop all USB functions.

Lets you charge your phone via USB. To stop sharing your data connection, uncheck USB tethering. Depending on the type of VPN you are using, you may be required to enter your login credentials or install security certificates before you can connect to your VPN.

You can get this information from your network administrator. Modify a VPN 1. Touch and hold the VPN that you want to modify. Touch Edit profile and edit the VPN settings you want. Phone Calls You can place calls from the Phone app, the People app, or other apps or widgets that display contact information.

Wherever you see a phone number, you can usually touch it to dial. You can answer or reject the call, or reject it with a text message. To open the call log, touch the Call log tab in the Phone app.

Place a Call From the Call Log 1. Open the call log. Touch a number for more information about the call, or touch beside it to call back. Touch to send a message. If the number belongs to a contact you have, touch to view contact details.

Delete the Call Log 1. Your favorite contacts and frequently called contacts or numbers are listed on the screen. Touch a contact or number to call it. Checking Voicemail If you have set the phone to divert certain calls to the voicemail, callers can leave voicemail messages when they cannot reach you.

Drag over to answer the call. This puts the first caller on hold and answers the second call. To switch between two calls: Touch service to select voicemail service provider. Your carrier is the default. Manage the FDN list.

The PIN2 code is provided by your carrier. Contact the service provider for assistance. Bar Certain Calls Call barring feature allows you to forbid certain types of calls from your phone.

Set the restriction of specific types of calls from your phone. Forward Incoming Calls Call forwarding feature allows you to forward your incoming calls to another phone number. Internet Call Settings To add an Internet calling account: Follow the instructions from your Internet calling service provider to configure the settings for your account.

To configure your phone to receive Internet calls: By default, your phone is configured to make Internet calls, but not to ensure that you will receive them. But you can configure your phone to listen for Internet calls made to an Internet calling account you added to your phone.

Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. From there, you can touch the tabs on the top of the screen to quickly switch to the contact groups or favorite contacts Checking Contact Details Touch the account field near the top of the screen to choose where to save the contact.

If a sync account is selected, the contacts will be synced automatically with your account online. Enter the contact name, phone numbers, email addresses, and other information. Import Contacts From Storage 1.

Working With Favorite Contacts In the favorite contacts tab, you can find your favorite contacts and frequently contacted contacts. Add a Contact to Favourites You can add the contacts used frequently to Favorites, so you can find them quickly.

Set Up a New Group 1. Touch to create a new group. Touch the account field to choose an account for the group. Enter a group name. Edit a Group 1. Searching for a Contact 1. Set a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone.

You may also add other kinds of accounts depending on the apps installed on your phone. Add an Account 1. Touch the account such as Google. Or touch the types of information you want to sync. Email Touch in the Home Screen and select Email.

Set Up the First Email Account 1. Responding to an Email You can reply to or forward a message that you receive. You can also delete messages and manage them in other ways. Reply to or Forward an Email 1.

Mark an Email as Unread You can return a read email to the unread state—for example, to remind yourself to read it again later. You can also mark a batch of emails as unread. Separate each recipient with a comma. You can also touch to select recipients from your contacts.

Enter the email subject and compose the email text. Open Email to get the Inbox screen. Remove an Email Account 1. Changing General Email Settings General settings apply to all email accounts you add. Gmail After you sign in to your Google Account on the phone, you can send and retrieve Gmail messages with the Gmail app.

This feature may not be available in certain regions or with certain service providers. Writing and Sending a Message 1. Open your Gmail Inbox and switch to the account you want to use for sending the message. Replying to or Forwarding a Message 1.

Open the Gmail message you want to reply to or forward to another person. Do the following as you need. Searching for Messages You can search for messages using words that appear in addresses, subjects, labels, or contents.

To label or change labels: Open the Gmail app and touch in the message list the sender images at the left side of the messages you want to label. To view messages by label: Open the Gmail app and touch 2.

The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread. Touch the Type message field and enter the content of your text message. Touch Sending a Multimedia Message 1.

On the Messaging screen, touch at the bottom. Enter the recipient and the text of the message, as you do when sending a text message. On the Messaging screen, touch the thread that has the message you want to reply to.

Type your reply in the text box at the bottom. You can touch the attach icon if you want to reply with an MMS. Deleting Messages or Threads To delete messages in a thread: On the Messaging screen, touch a thread. Touch the messages you want to delete.

The ones you touch will have a check in the box in front of them. Calendar Calendar on the phone works with the web-based Google Calendar service for creating and managing events, meetings, and appointments.

It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, touch in the Home Screen and select Calendar. Touch DONE at the top of the screen to save the new event.

Editing or Deleting an Event 1. Find the event you want to edit or delete. Search and join all kinds of online communities, where people gather for the sharing and discussion of a common topic.

View photos you uploaded, photos of you, photos from your posts and more. See your friends locations on the map and configure your location sharing settings. Chrome Use Google Chrome to browse the Internet. Chrome on your phone can sync bookmarks, browsing history, and opened tabs from your Google account.

Opening the Internet Touch in the Home screen and select Chrome to start this function. The last web page you were viewing is displayed. Annoying frequently call list are very large and easily touched making accidental calls.

Phone turns off spontaneously. Love the camera and big screen. This is the worst phone Run fast from this phone worst ever. Cheap is not better. Boogz, 25 Mar My phone turned off n now wont turn on any solutions to this problem or if u knoe if metro wi Also have the problem of not having 4g Just 2g man this sucks.

Av used this phone 4 long but av not seen any fault in it Its a good phone. Stick a fork in me I am so done with ZTE!!! I bought a ZTE Zmax from a friend. I love the phone. I love the battery life. This year, the people of Tennessee have a chance to guarantee their right to repair their equipment—like tractors, farm equipment, digital equipment, and even cell phones.

The Fair Repair Act is simple. It requires manufacturers to provide owners and independent repair businesses with fair access to service information and affordable replacement parts. So you can fix the stuff you own quickly—and get on with your life.

Find out who represents you in the Tennessee General Assembly. Stand up for the right to repair in Tennessee. This year, the people of Illinois have a chance to guarantee their right to repair their equipment—like tractors, farm equipment, digital equipment, and even cell phones.

The Digital Fair Repair Act is simple. Find out who represents you in the Illinois General Assembly. Stand up for the right to repair in Illinois. This year, the people of Iowa have a chance to guarantee their right to repair their equipment—like tractors, farm equipment, digital equipment, and even cell phones.

Find out who represents you in the Iowa legislature. Stand up for the right to repair in Iowa. This year, the people of North Carolina have a chance to guarantee their right to repair their equipment—like tractors, farm equipment, digital equipment, and even cell phones.

Find out who represents you in the North Carolina legislature. Tell them you support the Fair Repair Act, H. Stand up for the right to repair in North Carolina. This year, the people of Missouri have a chance to guarantee their right to repair their equipment—like tractors, farm equipment, digital equipment, and even cell phones.

Find out who represents you in the Missouri legislature. Stand up for the right to repair in Missouri. This year, the people of New Hampshire have a chance to guarantee their right to repair their equipment—like tractors, farm equipment, digital equipment, and even cell phones.

Find out who represents you in the New Hampshire legislature. Tell them you support the Right to Repair Act.



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An outline appears around the widget. Drag the outline to resize the widget. Not all widgets can be resized. Organizing With Folders You can create folders on the Home Screen and add several shortcuts in a folder.

Remove Shortcuts From a Folder 1. Touch a folder to open it. Touch and hold the shortcut you want to remove and then drag it to the Home Screen. Release the shortcut and it will be removed from the folder. Entering Text You can enter text using the onscreen keyboard.

Some apps open it automatically. In others, you open it by touching where you want to type. You can touch the Back Key to hide the onscreen keyboard. Google Keyboard The Google Keyboard provides a layout similar to a desktop computer keyboard.

You can then touch find more. Select the text you want to manipulate. Then touch the or Copy button to cut or copy the text to the clipboard. Select the text you want to replace. Opening and Switching apps Open an App 1. Slide left or right on the screen and touch an app to open it.

Switch Between Recently Opened Apps 1. Touch and hold the Menu Key. Touch Search networks to search for all available networks. Touch a network in the network list to register manually. You can also touch Choose automatically to select preferred network automatically.

Data roaming may incur significant roaming charges. Check Use only 2G networks to save battery power. You can use one of the following two methods to connect your phone to a wireless network using WPS.

Adjust Advanced Wi-Fi Settings 1. Get notifications in the status bar when Wi- Fi is on and an open network is available. Keep Wi-Fi on during sleep: Set whether to keep Wi-Fi on in sleep mode. Activating this feature will disconnect your current Wi-Fi network connection.

Touch a device the phone has connected with or wait for it to search for new devices and touch one of them. Receive Data via Wi-Fi When an attempt to transfer data via Wi-Fi is received, you can see a notification in the status bar.

Slide the Bluetooth switch to the ON position. Touch the device you want to pair with. Confirm that the Bluetooth passkeys are the same between the two devices and touch Pair. Alternately, enter a Bluetooth passkey and touch Pair.

Pairing is successfully completed when the other device accepts the connection or the same passkey is entered. Receive Data via Bluetooth 1. Turn Bluetooth on before trying to receive data via Bluetooth.

Open the Notification panel and touch Connected as Choose one of the following options: Stop all USB functions. Lets you charge your phone via USB. To stop sharing your data connection, uncheck USB tethering. Depending on the type of VPN you are using, you may be required to enter your login credentials or install security certificates before you can connect to your VPN.

You can get this information from your network administrator. Modify a VPN 1. Touch and hold the VPN that you want to modify. Touch Edit profile and edit the VPN settings you want. Phone Calls You can place calls from the Phone app, the People app, or other apps or widgets that display contact information.

Wherever you see a phone number, you can usually touch it to dial. You can answer or reject the call, or reject it with a text message. To open the call log, touch the Call log tab in the Phone app.

Place a Call From the Call Log 1. Open the call log. Touch a number for more information about the call, or touch beside it to call back. Touch to send a message. If the number belongs to a contact you have, touch to view contact details.

Delete the Call Log 1. Your favorite contacts and frequently called contacts or numbers are listed on the screen. Touch a contact or number to call it. Checking Voicemail If you have set the phone to divert certain calls to the voicemail, callers can leave voicemail messages when they cannot reach you.

Drag over to answer the call. This puts the first caller on hold and answers the second call. To switch between two calls: Touch service to select voicemail service provider. Your carrier is the default.

Manage the FDN list. The PIN2 code is provided by your carrier. Contact the service provider for assistance. Bar Certain Calls Call barring feature allows you to forbid certain types of calls from your phone.

Set the restriction of specific types of calls from your phone. Forward Incoming Calls Call forwarding feature allows you to forward your incoming calls to another phone number. Internet Call Settings To add an Internet calling account: Follow the instructions from your Internet calling service provider to configure the settings for your account.

To configure your phone to receive Internet calls: By default, your phone is configured to make Internet calls, but not to ensure that you will receive them. But you can configure your phone to listen for Internet calls made to an Internet calling account you added to your phone.

Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. From there, you can touch the tabs on the top of the screen to quickly switch to the contact groups or favorite contacts Checking Contact Details Touch the account field near the top of the screen to choose where to save the contact.

If a sync account is selected, the contacts will be synced automatically with your account online. Enter the contact name, phone numbers, email addresses, and other information. Import Contacts From Storage 1.

Working With Favorite Contacts In the favorite contacts tab, you can find your favorite contacts and frequently contacted contacts. Add a Contact to Favourites You can add the contacts used frequently to Favorites, so you can find them quickly.

Set Up a New Group 1. Touch to create a new group. Touch the account field to choose an account for the group. Enter a group name. Edit a Group 1. Searching for a Contact 1. Set a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone.

You may also add other kinds of accounts depending on the apps installed on your phone. Add an Account 1. Touch the account such as Google. Or touch the types of information you want to sync. Email Touch in the Home Screen and select Email.

Set Up the First Email Account 1. Responding to an Email You can reply to or forward a message that you receive. You can also delete messages and manage them in other ways. Reply to or Forward an Email 1. Mark an Email as Unread You can return a read email to the unread state—for example, to remind yourself to read it again later.

You can also mark a batch of emails as unread. Separate each recipient with a comma. You can also touch to select recipients from your contacts. Enter the email subject and compose the email text.

Open Email to get the Inbox screen. Remove an Email Account 1. Changing General Email Settings General settings apply to all email accounts you add. Gmail After you sign in to your Google Account on the phone, you can send and retrieve Gmail messages with the Gmail app.

This feature may not be available in certain regions or with certain service providers. Writing and Sending a Message 1. Open your Gmail Inbox and switch to the account you want to use for sending the message.

Replying to or Forwarding a Message 1. Open the Gmail message you want to reply to or forward to another person. Do the following as you need. Searching for Messages You can search for messages using words that appear in addresses, subjects, labels, or contents.

To label or change labels: Open the Gmail app and touch in the message list the sender images at the left side of the messages you want to label. To view messages by label: Open the Gmail app and touch 2.

The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread. Touch the Type message field and enter the content of your text message. Touch Sending a Multimedia Message 1.

On the Messaging screen, touch at the bottom. Enter the recipient and the text of the message, as you do when sending a text message. On the Messaging screen, touch the thread that has the message you want to reply to. Type your reply in the text box at the bottom.

You can touch the attach icon if you want to reply with an MMS. Deleting Messages or Threads To delete messages in a thread: On the Messaging screen, touch a thread. Touch the messages you want to delete.

The ones you touch will have a check in the box in front of them. Calendar Calendar on the phone works with the web-based Google Calendar service for creating and managing events, meetings, and appointments.

It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, touch in the Home Screen and select Calendar. Touch DONE at the top of the screen to save the new event.

Editing or Deleting an Event 1. Find the event you want to edit or delete. Search and join all kinds of online communities, where people gather for the sharing and discussion of a common topic. View photos you uploaded, photos of you, photos from your posts and more.

See your friends locations on the map and configure your location sharing settings. Chrome Use Google Chrome to browse the Internet. Chrome on your phone can sync bookmarks, browsing history, and opened tabs from your Google account.

I ve tried all suggestions; changed the pointer speed, downloaded software etc, yet nothing worked at all. It is my fault to buy no brand. It is useless worthless. If not google the providers APN settings. People need to learn how to take care of their phones and not abuse the storage space.

Clear cache, give the RAM some breathing room, update your phone when you can, and close out of apps. Have dropped the phone multiple times, covered it in water, etc. Its almost 3 years old.

The software is def old now, and because of this google play updates can get a little crazy, but again, know your phone! Upset , 20 Jun This is the worst phone I had my phone for two months and the ph I advise also to not purchase this phone it sucks.

I have no clue why all the bad reviews because this is the only phone I ever had that had not even 1 problem. Im so disappointed with T-mobile service. Yea it has major major problems sending and receiving text messages as well along with the speaker you talk into.

Then,it will last me all day with about an hour of Pokemon Go. Also, if you want to conserve on battery life, you might want to not have Bluetooth and location on all the time with screen brightness high. Too many people say that a battery is trash when it is the person who is running too many programs or the setting are all on.

Other than that, you have your facts pretty straight, thank you for your article. Though, you did leave out the screen glitch. Ugh just got phone 2 weeks ago and it just powers off. My headphone jack has a connection problem.

Often no sound or heavy crackling no matter what headphones I try use. Phone is only a week old. He can still go in to contacts though. Any ideas on this??? I never dropped it or anything else to damage it, it just stopped and now it wont turn back on.

Got locked out of playstore couldnt update or in stall apps. Went back to store told me to factory reset. Had tried everything to fixx now i have to factory reset each time. Also told them i cant delete voicemail or previous calls.

Everytime i turn phone off then turn back on they return. Sales people have the same phone as i have and dont know how to help me. Not a refurbished but a new one. Why didnt u train them before u relishing the phone.

Trouble shooting tricks dont work. Is this really what u call a deal or a deal breaker. Hope they got a good commission and can sleep at night. Oh and merry Christmas to all. And ZTE seems to make their phones both hard to root and not act right once you finally do.

Your fingerprint sensor stops working the same day you get it? You probably rooted it as soon as you got it home, took away permissions from Google apps and rebooted at some point. Multitouch has stopped workong can only touch the screen with one finge.

If i attempt two fingers on the screen for a game the first finger works but when i place the second finger it cancls the first and wont read the two fingers on screen at the same time.

I think the last update messed it up cant play first person shooters since i cant move and shoot at the same time. Anyone have the same problem any fixes? Sounds like a lot of user error here. My phone works fine.

I have had it for 5 months now. And whoever wrote this article get your specs checked before you write this rubbish. This phone is a great mid range phone if you know what your looking at.

Almost close to root. And for most of you check out Android authority most of your user problems can be addressed there. Internet connection is too slow and III a exclusively on 2G. Intetnet sharing is relatively very slow.

Edit to my previous comment. Did not know you could set permissions in Marshmallow without root. When texting if I back space, orange border appears on edges of screen, keyboard becomes useless.

I press am I get a z… Happening more and more frequently. Powering off and on corrects it. This information can be found by simply using google, and searching specs for said device. You are correct that there is no NFC nor a removable battery.

Thanks for steering people the wrong way, with bad info! This phone can not handle emulators well. Within seconds the screen becomes unresponsive to touch. Good luck with Nintendo 64 on this thing! Apparently this is a issue for lots of people, but with fix by ZTE planned.

I need help my phone is saying not responding. How can my phone not make or recieve calls just out of nowhere? I have four texts on the lock screen but there are no unread texts in my messages. Where are they or how do I access them?

This has been going on for awhile. But,,, NY camera, when connected to my wifi drone, will show a red screen when connected. Deleted and reinstalled software and still the same. My zmax pro is having the following issues.

WiFi turns on and connects all the time. Yes I turned off wifi always scan and passport. Bluetooth shuts off for no reason often. Every now and then it turns on for no reason. I tried on 3 different cards. My old junky phone at least kept charge and would recharge while plugged in.

Thinking I made a mistake buying this phone. It says five hours to fully charge takes mine all night sometimes even longer. It was fine then all of a sudden no one can hear me. WIFI no longer works.

Bluetooth no longer works. Factory reset has not fixed. Said it was bad hardware. I have a question. The last update that the Zte did caused me not to receive and phone calls or text messages. Anyone know how to fix this?

Very inconvenient for a mobile game YouTuber…. I bought the ZTE ZMAX pro and it worked for 2 weeks then next thing you know my screen just goes black but my menu button is blinking but my screen won come on at all.

It will be completely charged at the time. Not sure what is going on. The Screen Freezes 2. The Face Scanner Barely works.. So Please help me before I snap the phone in half please.. It does this several times throughout the day.

Anyone else with this issue? What can I do about the overheating my ZTE Pro max is only 6 days old and checked memory it says from 1. In fact I would say it charges pretty quickly. My screen just died.

The homr button lights up so it is on but any solutions here? I have tried a hard reset. Having lots of trouble doing screenshots!! I mean it only works one time and when you go do another screenshot takes forever or not at all.

This list is wrong. It has a gyroscope. It also supports up to gb cards. They have excellent support for it and the fingerprint sensor is fast. To phone definitely has gyroscope and takes under hours charge. Maybe you have a defective phone.

My camera quality is great. You can cast your screen onto a TV if hooked up on the same wifi as the other device. I have this phone bought it back in January I loved it up until maybe a month ago it started dropping service regardless of where I am.

Lastly my takes longer then 5 hours for my phone to charge and it get over heated very quickly. I no longer like this phone. Also anyone else have the issue of the phone just typing away or he screen just tweaking out? I bought my Zte Zmax Pro about 2 weeks ago, almost 2 days after the phone started overheating continuously and it would go on for at least 1 hour, and drain a full battery within 2 hours.

I also have problems with the RAM my phone is extremely slow and glitches alot. Are there any solutions or was it just me who bought a bad model? The phone does have fast charging capability you just have to own a fast adaptive charger.

I previously owned a Galaxy S6. I really wanted the biggest screen I could find. I watch quite a bit of video content and I seem to continuously have interruption of service. Something is telling me it might not be the phone it might be the service but then my wife has the same cell phone service provider, hell were under the same exact account.

The difference being she has a different phone. I do watch a great deal if them. I love the size of the phone. Has anyone had any issues regarding interference of service.





From there, you can touch the tabs on the top of the screen to quickly switch to the contact groups or favorite contacts Checking Contact Details Touch the account field near the top of the screen to choose where to save the contact.

If a sync account is selected, the contacts will be synced automatically with your account online. Enter the contact name, phone numbers, email addresses, and other information. Import Contacts From Storage 1.

Working With Favorite Contacts In the favorite contacts tab, you can find your favorite contacts and frequently contacted contacts. Add a Contact to Favourites You can add the contacts used frequently to Favorites, so you can find them quickly.

Set Up a New Group 1. Touch to create a new group. Touch the account field to choose an account for the group. Enter a group name. Edit a Group 1. Searching for a Contact 1. Set a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone.

You may also add other kinds of accounts depending on the apps installed on your phone. Add an Account 1. Touch the account such as Google. Or touch the types of information you want to sync. Email Touch in the Home Screen and select Email.

Set Up the First Email Account 1. Responding to an Email You can reply to or forward a message that you receive. You can also delete messages and manage them in other ways. Reply to or Forward an Email 1.

Mark an Email as Unread You can return a read email to the unread state—for example, to remind yourself to read it again later. You can also mark a batch of emails as unread. Separate each recipient with a comma. You can also touch to select recipients from your contacts.

Enter the email subject and compose the email text. Open Email to get the Inbox screen. Remove an Email Account 1. Changing General Email Settings General settings apply to all email accounts you add.

Gmail After you sign in to your Google Account on the phone, you can send and retrieve Gmail messages with the Gmail app. This feature may not be available in certain regions or with certain service providers. Writing and Sending a Message 1.

Open your Gmail Inbox and switch to the account you want to use for sending the message. Replying to or Forwarding a Message 1. Open the Gmail message you want to reply to or forward to another person. Do the following as you need.

Searching for Messages You can search for messages using words that appear in addresses, subjects, labels, or contents. To label or change labels: Open the Gmail app and touch in the message list the sender images at the left side of the messages you want to label.

To view messages by label: Open the Gmail app and touch 2. The Messaging screen opens, where you can create a new message, search for messages, or open an ongoing message thread. Touch the Type message field and enter the content of your text message.

Touch Sending a Multimedia Message 1. On the Messaging screen, touch at the bottom. Enter the recipient and the text of the message, as you do when sending a text message. On the Messaging screen, touch the thread that has the message you want to reply to.

Type your reply in the text box at the bottom. You can touch the attach icon if you want to reply with an MMS. Deleting Messages or Threads To delete messages in a thread: On the Messaging screen, touch a thread. Touch the messages you want to delete.

The ones you touch will have a check in the box in front of them. Calendar Calendar on the phone works with the web-based Google Calendar service for creating and managing events, meetings, and appointments.

It also works with the Microsoft Exchange ActiveSync calendar once you sign into your Exchange account on the phone. To open Calendar, touch in the Home Screen and select Calendar. Touch DONE at the top of the screen to save the new event.

Editing or Deleting an Event 1. Find the event you want to edit or delete. Search and join all kinds of online communities, where people gather for the sharing and discussion of a common topic. View photos you uploaded, photos of you, photos from your posts and more.

See your friends locations on the map and configure your location sharing settings. Chrome Use Google Chrome to browse the Internet. Chrome on your phone can sync bookmarks, browsing history, and opened tabs from your Google account.

Opening the Internet Touch in the Home screen and select Chrome to start this function. The last web page you were viewing is displayed. If you have not used Chrome recently, your home page opens. Downloading Files Touch and hold an image or a link to a file or to another webpage.

In the menu that opens, touch Save image or Save link. Maps Activating Location Services To find your location on Google Maps, you must have location services turned on your phone. Slide the Location switch at the top to turn location access on or off.

Searching for a Location 1. Touch in the Home Screen and select Maps. If suitable suggestions appear below the search box, touch one to search for it. You can also touch beside the search box to use voice search.

Getting Directions to Your Destination Maps can provide directions for travel by foot, public transportation, or car. Touch beside the search box. Select the mode of transportation and then enter a start and end point.

Google Now and Search You can search for information on the web or on your phone using Google Search, get information when you need with Google Now without searching, or perform certain tasks by speaking.

Enabling Google Now Google Now gets you just the right information at just the right time. Searching With Text You can search for information by entering text. Touch in the Home Screen and select Google. Enter the terms you want to search for in the search box and touch the search key on the keyboard, or touch a search suggestion that appears below the search box.

Camera You can use your phone to take photos and record videos. You can copy them to your computer or access them in the Gallery app. Select the color effect. Change the camera settings.

Touch the shutter button to take a picture. View photos and videos you have captured. Keep a safe distance when using the flash. Do not point the flash towards the eyes of people or animals. Customizing Camcorder Settings Before recording a video, you can touch to open the following camcorder setting options.

Show or hide the composition lines. Set a time delay before the camera takes a picture automatically after you touch the shutter icon, or turn off this feature. Working With Albums When you open Gallery, all pictures and videos on your phone are displayed in a number of albums.

To view album contents: Touch an album to view the pictures and videos it contains. Working With Pictures Touch a picture in an album to view the picture in full screen. Double- touch the picture, or pinch two fingers together or spread them apart to zoom out or in.

Slide left or right to view other pictures in the album. Retouch Your Pictures You can edit any photos you took and some other pictures in Gallery. The changed picture is saved in the same album as the original one, while the original is never affected.

Touch while viewing a picture in full screen to open the PhotoEditor interface. Add some text to the picture and adjust its effect. Touch Save to save the new picture. Share Your Pictures 1. Touch an album in the gallery and then touch the thumbnail of a video.

Touch at the bottom of the screen. If the icon is invisible, touch the screen first. Select how you want to share the video. Music Touch in the Home Screen and select Music to play audio files stored on your phone.

Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and so on. All your audio files are cataloged according to the information stored in the files.

Touch the tabs at the top of the screen to view your music library organized by Songs, Playlists, Folders, Albums, Artists, or Genres. Touch next to a song in any list. In the menu that opens, touch Use as ringtone. Number Function Song, album, and artist information.

Album artwork and lyrics if available. Touch to return to the music library. Skip songs or pause and resume playback. Drag the slider to jump to any part of the song. Add to my favorite playlist. Number Function Song and artist information.

Touch or drag down to return to the music library. Give the song a thumbs-up. Skip songs, pause and resume playback, use shuffle or repeat. Drag the progress bar to jump to any part of the song. You can still control the music when you are not in the playback screen.

Video Player Use the video player to play various kinds of videos. Playing and Controlling Videos Touch a video in the video library to play it. Touch the video to show the playback controls. Touch and hold a video in the video library.

To share more videos, touch them. Touch at the bottom right of the screen and select how you want to share them. To rename a video: Sound Recorder Sound Recorder enables you to record voice memos and listen to them whenever you like.

Recording a Voice Memo 1. Touch in the Home Screen and select Sound Recorder. Touch to start recording. Touch to cancel recording if you change your mind. Playing a Voice Memo To play a memo you just recorded: To play any saved memo: Touch at the top right of the screen to see all recordings.

Touch the title of a memo to play it. You can also touch beside the memo to delete, share, rename, add a tag, trim it, check its file information, or set it as your More Apps File Manager Quickly access all of your images, videos, audio clips, and other types of files on your phone and on the memory card.

Touch in the Home Screen and select File Manager. The folders are organized by category, phone storage and the memory card storage. Touch a default alarm to configure it, or touch at the bottom of the screen to create a new alarm.

Set the time and touch Done. Touch each item below the time to set up the alarm options, such as repeat and alarm sound. You can buy or rent music, books, movies, and apps and download them to your phone. The content you can access in Google Play store depends on your region and your service provider.

Once installed, some apps can access many functions or a significant amount of your personal data. The Play Store will show you what the app can access. Wait for the app to be downloaded and installed automatically. Payment needs to be authorized before paid apps start downloading.

For this reason, you should secure your phone to prevent others from using it without your permission. View Your Downloaded Apps 1. Settings Touch in the Home Screen and select Settings. The Settings app contains most of the tools for customizing and configuring your device.

Date and Time Set date, time, time zone, and how date and time are displayed. You can also use network-provided data. Select a language and region for your system. Select spell checker and change its settings.

Click to improve speech recognition accuracy. Records audio through Bluetooth headset if available. Select the speech synthesis engine you want to use or change its settings. Select how quickly you want the synthesizer to speak.

Set up and connect to virtual private networks. Device Storage Check memory information for your memory card and internal storage. Unmount the memory card from your phone so that you can safely remove the card while the phone is on.

Erase all data on your memory card and prepare it for use with your phone. Call Settings Configure phone call related options, such as ringtone, voicemail and Internet call. Personal Location Activate location services to determine your location.

See Getting Your Location. Lock the screen with none, long press, face unlock, pattern, PIN, or password. Display passwords as you enter them. View or deactivate apps you have authorized to be device administrators.

Check this option to permit installation of apps from sources other than the Play Store. Collect diagnostics data for troubleshooting. Touch Add account to sign in to or create accounts on your phone. Touch an account type to see that type of accounts you have added and adjust the accounts settings.

Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone.

Problem Possible causes Possible solution Problem Possible causes Possible solution End the call and dial Poor network link quality again. You may be on the part of your service switched to a better- provider.

Echo or noise End the call and dial again. Problem Possible causes Possible solution The battery or battery Contact the dealer. Check all connectors Poor contact between the to make sure all battery and charger.

Problem Possible causes Possible solution The standby time is related to your service provider system If you are located in an configuration. Problem Possible causes Possible solution Contact your service provider.

Never text while stations. Keep your phone at least Your phone may 15 mm away from your produce a bright or ear or body while making flashing light. Keep away from Avoid contact with pacemakers and other liquids. Keep your electronic medical phone dry.

Turn off when told to in Only use approved aircrafts and airports. Operating Machinery Full attention must be given to operating machinery in order to reduce the risk of an accident. Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use.

You must always turn off your phone wherever the use of a phone is prohibited. Only authorized personnel can do so. Your phone contains small parts with sharp edges that may cause an injury or may become detached and create a choking hazard.

Demagnetization To avoid the risk of demagnetization, do not allow electronic devices or magnetic media to be close to your phone for a long time. If you have experienced seizures or blackouts or have a family history of such occurrences, please consult a physician.

Phone Heating Your phone may become warm during charging and during normal use. Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit in the battery terminals.

Radio Frequency Interference General Statement on Interference Care must be taken when using the phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker.

Medical Devices Please consult your doctor and the device manufacturer to determine if operation of your phone may interfere with the operation of your medical device. Hospitals Turn off your wireless device when requested to do so in hospitals, clinics or health care facilities.

Explosive Environments Gas Stations and Explosive Atmospheres In locations with potentially explosive atmospheres, obey all posted signs to turn off wireless devices such as your phone or other radio equipment. Areas with potentially explosive atmospheres include fueling areas, below decks on boats, fuel or chemical transfer or storage facilities, and areas where the air contains chemicals or particles, such as grain, dust, or metal powders.

The exposure standard for wireless mobile devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. And they get to set whatever prices they want for parts and service. Find out who represents you in the Nebraska state legislature.

Tell them that you believe repair should be fair, affordable, and accessible. Stand up for the right to repair in Nebraska. Minnesota has a chance to become the first state in the nation to pass "Fair Repair" legislation.

SF 15, or the Fair Repair bill , guarantees our right to repair digital equipment like computers, refrigerators, cell phones and tractors. It requires manufacturers to provide owners and independent repair shops with access to repair information and replacement parts—so you have the resources you need to fix things quickly and affordably.

And they get to set whatever prices they want. Tell them that you want the right to repair your purchases. Tell them you support a bipartisan Fair Repair bill, SF Tell them repair is good for the environment, good for consumers, and good for businesses.

Kansas has a chance to become the first state in the nation to pass "Fair Repair" legislation. HB , or the Fair Repair Act , guarantees our right to repair digital equipment like computers, refrigerators, cell phones and tractors.

Tell them you support a bipartisan bill. Tell them repair is good for farmers, good for consumers, and good for businesses. Wyoming has a chance to become the first state in the nation to pass "Fair Repair" legislation.

Washington has a chance to become the first state in the nation to pass "Fair Repair" legislation. The Fair Repair Act guarantees our right to repair digital equipment like computers, refrigerators, cell phones and tractors.

This year, the people of Tennessee have a chance to guarantee their right to repair their equipment—like tractors, farm equipment, digital equipment, and even cell phones. The Fair Repair Act is simple. It requires manufacturers to provide owners and independent repair businesses with fair access to service information and affordable replacement parts.

So you can fix the stuff you own quickly—and get on with your life. Find out who represents you in the Tennessee General Assembly. Stand up for the right to repair in Tennessee. This year, the people of Illinois have a chance to guarantee their right to repair their equipment—like tractors, farm equipment, digital equipment, and even cell phones.

The Digital Fair Repair Act is simple. Find out who represents you in the Illinois General Assembly. Stand up for the right to repair in Illinois. This year, the people of Iowa have a chance to guarantee their right to repair their equipment—like tractors, farm equipment, digital equipment, and even cell phones.

Find out who represents you in the Iowa legislature. Stand up for the right to repair in Iowa. This year, the people of North Carolina have a chance to guarantee their right to repair their equipment—like tractors, farm equipment, digital equipment, and even cell phones.

Find out who represents you in the North Carolina legislature. Tell them you support the Fair Repair Act, H. Stand up for the right to repair in North Carolina.



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